eCustom Services

Ghana Customs Management System

The Ghana Customs Management System (GCMS) deployed by GCNet for the GRA (Customs Division), forms the core part of the single window platform, customized to meet all the operational processes of GRA (Customs Division).

The modules include the Pre-Arrival Processes (e.g. Manifest, Unique Consignment Reference, etc.), The Arrival Processes (eg. Valuation, Warehousing, Trans-Shipment, Transit, Re-Exports, Payments, Examination, Customs Offense, Cargo Release, etc.) as well as the Post Clearance Processes (eg. Post Clearance and Audits, Reporting, etc.).

Trade Facilities Platform

The Trade Facilitation Platform (TFP) is a comprehensive web-based suite to further enhance the Single Window offering.

TFP ensures maximum synergy between Customs, Logistics Partners and Other Government Agencies. The TFP works like a “global window” for the worldwide trade community and governments, allowing them to tap into the “layers” of functions to facilitate trade and regulatory compliance.


GCNet introduced the electronic tracking system as part of its end to end system to monitor transit cargo from the port of entry to the exit border. The electronic transit also known as i-Transit is one of the products of the Single Window Platform.

Since its introduction in 2006, more than 5,000 transit trackers have been procured to facilitate transit trade by simplifying the process and procedures to improve transparency and predictability in international trade transactions in the country.

The outcome of GCNet’s intervention through the deployment of i-Transit has seen a continuous improvement in revenue tracking and mobilisation due to blockages of leakages, effective monitoring of transit cargo and total crackdown on diversion.

The biggest game changer has been the ease of transit business and mobilization of Government trade-related revenue.


e-Valuator System

Bringing transparency & Revenue assurance to custom valuation. To complement this, GCNet has activated its e-valuator system, a real-time valuation system during declaration processing in the customs system for valuation assurance and proactive alerts to Customs officers for spot on decision for risk management in the early stage of the supply chain.

The feedback of the risk profile from the engine will be fed into the pre-arrival system for effective risk management.

Data Warehousing & Data Analytics

Over the years, GCNet has continually supported Ghana Revenue Authority (GRA) in its risk management and data analytics through its data warehousing services. We have leveraged on the power of big data through data analytics.

This has improved transparency through the supply chain, streamlined custom risk management and compliance and eventually reduced transaction time. This service has proved critical to policy and decision making.


Business Intelligence

We leverage on various services and infrastructure used by the GRA, MDAs and other relevant organizations for Business Intelligence (BI) services such as the GCNet Reporting Tool extracts information from the single lodgment of data and vessel sailings, strengthens the availability, accessibility and accuracy of data that facilitates policy decisions and development. The role-based reporting platform also gives concise Revenue and Trade Statistics of GRA (Customs Division).

Integrated Risk Management System Joint Trips & GCMS Risk Engine System

GCNet has piloted a risk management system to GRA that has received good reviews by the GRA risk team. The system takes a comprehensive view of risk across the entire value chain in the GRA operation from Customs risk through international imports and exports to domestic tax administration and collection. This risk engine offers GRA a more holistic profiling of taxpayers for tax administration and collection.